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CUSTOMER TESTIMONIALS

“We were experiencing serious tenting issues with all plastic belts in two spiral freezers. As a result we had to shut down the line each time this occurred. Each occurrence would require us to clean these systems. We replaced these belts with Ashworth’s Omni-Pro® belt and since that time we are able to run ve consecutive days without shutting down our lines. This has resulted in a tremendous increase in product throughput, reduction in down time, and maintenance cost. ”

Mark Prehotsky
Maintenance Manager
ARYZTA, LLC
Hazelton, PA

“Ashworth’s expertise in producing quality belts and providing excellent engineering support is why we use their Omni-Pro® belts on our spiral coolers and spiral freezers. Ashworth’s Omni-Pro® belt is durable and provides reliable performance which ensures great product throughput while minimizing downtime and maintenance cost. Ashworth’s team provides excellent technical support services design to help us extend the life of our spiral belts. ”

Tony Corica
Project Manager
ARYZTA, LLC
Sweedsboro, NJ

I just wanted to congratulate the Ashworth crew for a job well done repairing our 42” spiral freezer. I want to complement your 10-man crew for their great work and safety values. I was immediately impressed when your foreman did an initial work area assessment and discovered threaded studs protruding from the floor. He took immediate action and tied yellow caution tape identifying the hazards. Lastly, while the crew was working you could sense their outstanding teamwork, communication, motivation and safety culture as they worked together safely and efficiently.

Robert Becker
Assistant Maintenance Manager
ARYZTA, LLC
Hazle Township, PA

“Our spiral was down because of electrical drive issues. We were losing production. I contacted Ashworth Factory Service and they rushed a technician in to troubleshoot our spiral. Their technician repaired the drive issue and got our spiral back up and running. I am very pleased with the level of service provided by Ashworth Factory Service."

Dimitri Poulimenos
Director of Operations
Astra Foods Inc.
​Upper Darby, PA

"Equipment reliability on our bake line is our #1 focus. The previous Ashworth Omni-Flex® belt lasted more than 10 years without issue. With that kind of dependability, it made sense to stick with a proven product, so when it was time to replace, we chose Ashworth Omni-Flex® again. The longevity of Ashworth’s belt is a testament to the quality of Ashworth’s products. We also value the ongoing local engineering support provided by Ashworth’s Technical Account Manager. The support provided helps us to identify potential performance issues before they could result in damage to our belts and conveyors. Ashworth’s proactive approach helps to minimize our maintenance costs and reduces the chance of downtime due to catastrophic belt or conveyor system failures."

Bob Gervais
Maintenance Manager
Bake Fresh
Westerly, RI

"We chose Ashworth because of their price and service. They were able to reduce the number of parts needed while offering a long lasting and trouble free solution!"

Marc Morgan
Maintenance Manager
Bake One
Smyrna, GA

"Very reliable, backed by outstanding support. Top notch support is very important to me. Ashworth is very knowledgeable and has been instrumental on getting me up to speed on lotension."

Stephen Woodthorpe
Production Manager
BFG Kitchener
Cambridge, ON, Canada

“We recently replaced our Super Small Radius Omni-Grid® belt on our spiral cooker after many years of successful operation. Ashworth's local Technical Account Manager worked with us to develop the scope of our system refurbishment project which included the installation of a new belt and drive components by Ashworth's Factory Service team. Their team did an amazing job in completing all aspects of this project within our specied time table. Over the years we have relied on Ashworth's engineering and customer service support to ensure that the performance of our spiral cooker meets our daily production demands.”

R. Blake Christy
Senior Vice President
Buona Vita, Inc.
Bridgeton, NJ

“We have been using Ashworth’s Advantage belt in our freezer for 6 years. The Advantage belt has performed very well for us. Over the past 6 years Ashworth has also supported us by performing yearly spiral system inspections and tension test. Ashworth used the results from both system inspections and belt tension test to make system maintenance recommendations which has kept our spiral system operating well."

Julio Defer
Maintenance Mechanic
Bylada Foods
​Moonachie, NJ

"Ashworth has always been responsive to my spiral belt needs - I can count on a quality product from their manufacturing facility."

Ross Hoiem
Spiral Sales Manager
Checker Machine
New Hope, MN

“Ashworth provides rugged and trouble free belts of excellent quality. In emergencies, Ashworth reacts to the situation and offers great service and support.”

Dick Naess
Executive Vice President
Cook King, Inc.
La Mirada, CA

"We chose Ashworth Factory Service to complete our spiral refurbishment project because they have successfully completed similar projects for us in years past. We have come to rely on Ashworth's engineering and service expertise when it comes to selecting and installing the proper belt on our spiral systems. In the course of completing our most recent spiral refurbishment project, Ashworth technicians discovered rust on the system's cage bars; which made it very difficult and time consuming to remove and install the new cage bar caps on our spiral. In addition, they found a number of broken cage bar bolts that needed to be replaced. Ashworth's technicians worked until 2:00 AM to resolve these issues that were outside the original scope of our project. As a result of the exceptional support that we received from Ashworth's Factory Service team, we were able to quickly resume production to meet our customer's product requirements."

Country Home Bakers
Joe Brungardt
Plant Engineer
Atlanta, GA

"I chose Ashworth because of their cost, belt technology and service. They provided good products and good service all at a competitive price. Their comprehensive engineering support, high quality and timely service helped us reduce costs."

Jose Perez
Plant Engineer
Country Home Bakers
Atlanta, GA

"The product we purchased is reliable and durable which allows our systems to operate at maximum capacity for a long period of time."

Steve Luciano
Materials Manager
Energy Sciences, Inc.
Wilmington, MA

"Very reliable, backed by outstanding support. Top notch support is very important to me. Ashworth is very knowledgeable and has been instrumental on getting me up to speed on lotension."

Chuck Smotherman
Maintenance Manager
General Mills
Murfreesburo, TN

"We consider Ashworth number one in Spiral Belting! The products we have purchased from Ashworth have been of the highest quality. The service and support from Jeff T. has proven to be priceless to us."

Glenn Martin
Chief Engineer
Giuliano's Bakery
Carson, CA

“We use a variety of Ashworth conveyor belts in transfer, oven, and spiral freezer applications. Ashworth’s Omniflex® belt has been operating in our two spiral freezers awlessly for the past seven years. These belts are easy to clean and require very little attention outside of routine maintenance. Over the past seven years we have placed a great deal of trust in the performance of Ashworth’s conveyor belts and we have not been let down once. ”

Joe Medvitz
Maintenance Manager
Gonnella Frozen Foods
Hazle Township, PA

"We chose Ashworth because of their reputation, service, excellent support and great quality products. Tom P. is a great sales rep, and is very couteous and knowledgeable.

Barb L. is a great project manager and John and Brian are great engineers.

Ashworth has always been there as needed through the years. They have proven to be #1 when it comes to parts and service!"

Bo Rosas
Maintenance Manager
House of Raeford
Nesmeth, SC

"Ashworth's expert technician refurbished our spiral cooler and had it back operating in only 2 days where it usually takes 3 days to complete a project of this size. Thanks to the technician, for working with us and explaining potential system issues that can impact system performance. Due to the use of top-notch parts and services provided by Ashworth, our system is running better than before with no downtime!"

Pablo Guerra
Operations Manager
Krispy Kreme
Concord, NC

“Ashworth’s team did a great job of installing our new CB5 Baking Band®. They assisted us in developing our oven preventive maintenance program and trained our entire maintenance sta. Ashworth’s engineering expertise and support have helped us to increase product throughput, minimize conveyor downtime, and minimize maintenance cost. As a result of the exceptional support I receive from Ashworth’s team, my spiral and oven are in the best condition since I joined LeClerc Foods. ”

Wayne Smith
Maintenance Manager
Leclerc Foods USA INC.
Montgomery, PA

"We've used Ashworth in the past to provide products because they're trustworthy, and provide engineering support. With efficient and accurate troubleshooting they provide quick reponse to repairs and minimize conveyor downtime. Ashworth Factory Service is very good and they provide timely fulfillment, quality workmanship and comprehensive conveyor support.!"

Dan Herman
Maintenance Supervisor
Maid-Rite Specialty
Dunmore, PA

"We replaced an inferior product with an Ashworth Belt. We have been up and running trouble-free since the switch."

Brad Skillings
Product Engineer
Maidstone Bakeries
Brantford, ON, Canada

"Excellent product - Good Value! Exceptional service - knowledge and ability with continuous ongoing product support. Product is durable and economical to own."

R. M. Rooker
Maintenance Manager
T. Marzetti
Columbus, OH

“The technicians at Ashworth Factory Service are knowledgeable and provide very capable installation services. Ashworth is easy to work with and completed the installation to meet our plant schedule, plus the belt and service cost less than the competition.”

Dale Waleski
Plant Engineer
McCain Foods
Florenceville, New Brunswick, Canada

The Ashworth Factory Service was excellent and the technicians really know what they’re doing! The technician helped us extend the life of our belt and saved us money!

Sal Tringali
President
Monterey Fish Co.
Monterey, CA

“We have come to rely on Ashworth’s local engineering support. Ashworth’s Technical Account Manager frequently inspects the condition of our belts on our lines, and identies potential problems that could result in damage to our belts and conveyors. Ashworth belts require little in the way of extensive maintenance and with routine maintenance, they tend to last a long time. This helps us to keep maintenance costs down thus enabling us to meet daily production requirements. ”

Phil Corbett
Maintenance Purchasing Manager
Pepsico/Frito-Lay
Randolf, MA

"We've purchased belts from Ashworth for 30 years. We switched to the Ashworth ExactaStack™ because Ashworth provides reliable products and services that reduce our maintenance costs.."

Brian Wolfe
Maintenance Manager
Pilgrim's
Moorefield, WV

“As a global provider of high quality, gourmet food products to restaurateurs and retailers, attention to detail and product consistency are critical to the success of our business. We have been a long-time partner with Ashworth because their premium standards for quality and performance mirror our own. Due to the quality, design and service support provided by Ashworth, we have been able to run the same Small Radius Omni-Grid® belt on our spiral freezer for the last 27 years with minimal maintenance and high uptime."

Bob Patza
Maintenance Manager
Provimi Foods
Seymour, WI

"Ashworth offers outstanding customer service and excellent product knowledge. Their support, ie: tension tests, help us to feel confident our system is running well and will continue to run trouble free, reducing down time. Ashworth is a one stop shopping and engineered driven company that's focused on core product belting. Jeff has been a joy to work with and has always been there when we need his advice or support. He is not just out to sell a belt, but to build a long term relationship."

Troy Alering
Engineering Manager
Raybern Foods, LLC
Hayward, CA

"Years of very good history, quality material with good service make them long lasting and reliable. Ashworth offers a superior product backed by excellent service."

Bob Smith
Engineering Manager
Rich Products
Buffalo, NY

Ashworth Factory Service has successfully completed several spiral system projects for our plant and other House of Raeford facilities. Our confidence in Ashworth Factory Service stems from their ability to continually complete our spiral system projects on schedule while adhering to the agreed upon scope of our projects.

Rick Baxley
Maintenance Manager
House of Raeford
Nesmith, SC

"Ashworth was the original belt supplied with our spiral freezer. It lasted nearly 20 years! In our industry we can not afford long breakdowns. Ashworth has proven reliable and well supported."

Randy McDonnell
Plant Engineer
S&F Foods
Concord, ON, Canada

“Ashworth Factory Service is top-notch. They installed the belt, turn-key and stress free, allowing me to focus on other projects. We have reduced waste and downtime, and the belt has increased efficiency in our proofer.”

John Sims
Maintenance Manager
San Francisco Foods
San Leandro, CA

“Ashworth rushed 382 feet of belting to me and did an exceptional job of getting my factory back into production. Ashworth offers high quality belting, and customer service people who care and go the extra mile to help you.”

Thomas Keenan
Engineering Manager
Seviroli Foods
Garden City, NY

"We chose Ashworth due to great service and good quality along with high performance of the belting. I would describe Ashworth as a company that strives for customer happiness along with a high quality material. They have a belt that is great for baking cookies!"

Steven Lyons, Jr.
Maintenance Planner
Snyder's Lance Inc.
Columbus, GA

"The comprehensive engineering support we receive from both Ashworth and Ashworth Factory Service is the reason why we have come to rely on them for our belts and service needs. We recently completed a spiral refurbishment project with Ashworth Factory Service's assistance. We were very impressed with the Ashworth Factory Service's in-depth spiral system knowledge and their service engineer's willingness to be flexible in  work to be performed. The refurbishment project and system start-up was completed on time and there were the no unexpected surprises. Their performance is the reason why we will continue to rely on Ashworth to complete additional projects in the future."

Suzanna’s Kitchen, Inc.
John Fountain
Director of Facilities & Engineering
Norcross, GA

"We have past experience with our account manager and find Lee C. to be professional, knowledgeable and experienced.

We had a refurbishment project that was completed as described in the project scope and included HIGH QUALITY WORKMANSHIP!!!

Art K and the crew did an exceptional job!!!"

Peter Trama
Maintenance Manager
Table Talk Pies
Worcester, MA

"Over the past several years, Ashworth's local Technical Account Manager has been monitoring the tension and overall performance of our spiral freezer belts. Recently, we were experiencing continual product jam-ups when transferring product between multiple turn-curve conveyors Immediately following our spiral freezer. Ashworth's local Technical Account Manager and engineering staff recommended replacing the multiple turn- curve conveyors with a single conveyor, thus removing the troublesome transfer points. Their recommendation has helped to eliminate the product jam-ups and Improve the overall performance of our gelato production line. Ashworth's engineering and service support has also helped us Identify additional opportunities to Improve the future performance of our spiral freezers."

Joseph Gagliano
Maintenance Manager
Talenti Gelato
Marietta, GA

“Prior to installing the Omni-Pro belt we had to go into our freezer 3 or 4 times per shift to work on the system. Since installing Omni-Pro, we turn the system on at the beginning of the shift and off at the end. The belt has run  problem free for over a year."

Michael Omahne
Owner
W.P.P Dough Company
Johnstown, PA

"The service is excellent and the quality of the materials exceeds expectations.

We have found a partner, not just a vendor, a company that we look forward to growing as we grow. Ashworth is always willing to go the extra mile. They provide real solutions with products and service for our real needs.

I deal with many vendors every day and I have to applaud Jeff Thomas for the wonderful service and quick response!"

Enrique Mendoza
Production Manager
Wawona Frozen Foods
Clovis, CA

"Ashworth Factory Service is easily our supplier of choice for spiral maintenance, repair, retrofits, redesigns and relocation. One call sets everything in motion from estimates to hands on completion of job. The Ashworth Factory Service team is punctual, hardworking  and extremely knowledgeable."

Doug Brown
Bakery Maintenance Planner
Wegmans Food Markets
Rochester, NY