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Careers - North America

Ashworth offers a competitive salary and benefits package.  If you are interested in a career with Ashworth and you don’t find a position that fits your talents in the open positions listed below, fax or e-mail your resumé with salary and education history to:

Human Resources
Ashworth Bros., Inc.
450 Armour Dale Winchester, VA
e-mail: jobs@ashworth.com
Fax:  540-662-3150

Ashworth is an Equal Opportunity Employer.

Employment Application

 

Marketing Communications Specialist (Copywriter)

Winchester, VA

Ashworth has an immediate opening for a Marketing Communication Specialist. The Marketing Communication Specialist will be responsible for the development and project management of Ashworth’s global marketing communication materials, such as sales collateral, infographics, presentations, website landing pages and other assets. In addition, the position will focus heavily on copywriting to effectively promote the growing portfolio of Ashworth’s services in web, sales and marketing collateral, and social media. Position will specialize in conceptualizing and collaborating on content including but not limited to: white papers, advertisements, trade show displays, press releases, magazine articles, web pages, social media, product literature, customer presentations, direct mailers, and other marketing collateral in compliance with brand identity guidelines.

Duties and Responsibilities:

  • Drive the production of Marketing Communication assets and project manage creative development.
  • Write consistent and compelling B2B content and collateral to engage and inform prospects of additional lines of service and effectively communicate the value proposition.
  • Create collateral to communicate and promote additional services internally.
  • Manage online activities, update digital communication platforms, including the company website, and build awareness of brand/ services on social media.
  • Collaborates with engineers and product specialists to gain an understanding of product features, technical specifications, and benefits of use to create content for assigned projects.
  • Develop and deploy a communication strategy to leverage content for adaptation and use in various mediums while assuring a consistent and uniform message.
  • Ensure all digital communications adhere to brand standards to include consistent copy standards and style.
  • Analyze competitor and customer data in an effort to focus writing to address product features and benefits and have the ability to adapt a message to specific audiences.
  • Assist with various other marketing and promotional activities as needed.

Other:

  • Superior project management skills with experience coordinating external resources.
  • Experience with small-to- medium business communications and social media tactics.
  • Aptitude for managing multiple projects simultaneously and desire to work within a fast-paced, growing team.
  • Ability to develop copy from concept to completion for technical white papers, advertisements, trade show displays, press releases, magazine articles, web pages, social media, product literature, customer presentations, direct mailers, and other marketing collateral.
  • Excellent verbal and written communication skills along with strong knowledge of the structure and content of the English language including the meaning, spelling, use of words, rules of composition, and grammar.
  • Must possess knowledge of standards and best practices for developing documentation for international audiences.
  • Demonstrated team player with the ability to interact collaboratively with internal customers to complete projects with the best overall results.

Job Requirements:

Education:

  • Bachelor's Degree in Marketing, Communications, Journalism  or related field and 2+ years’ experience in digital marketing required.

Experience:

  • 3+ years’ demonstrated experience in B2B or Marketing writing required preferably for a company that manufactures engineered industrial equipment.Ability to interact well with people, build strong rapport, establish trust and credibility.
  • Proficient in Adobe Creative Suite (Adobe Photoshop, Illustrator, and InDesign) and MAYA 3D.
  • Must possess strong working knowledge of website CMS, FTP, and MS Office (Word, Excel, PowerPoint and Outlook).
  • Knowledge of CRM system operation is a benefit.
  • Must have a portfolio which demonstrates creative writing ability and superior English writing, editing and composition skills.
  • Ability to travel occasionally less than 25% of time.

Interested candidates should email their resume and salary requirements to: career21549@ashworth.com.

Electrical / Controls Engineer

Winchester, VA

Electrical / Controls Engineer contributes to a team responsible for creating, modifying and troubleshooting industrial machinery/equipment used to produce Ashworth products.

Duties and Responsibilities:

  • Produce electrical engineering documentation such as schematic drawings, harness drawings, design manual content, and operation and troubleshooting guides.
  • Provide support to production for creating, modifying and troubleshooting industrial machinery/equipment
  • Design, troubleshoot and assist in the install of electrical controls for new and existing equipment.
  • Develop, trouble shoot and install control programs for PLC for new and or updating existing equipment.
  • Identify and implement design improvement projects directed at reducing cost and improving product development
  • Assures product quality by designing electrical testing methods; testing finished machinery and system capabilities.
  • Establish system requirements, design to those requirements, and validate that the system meets the requirements
  • Work to project timelines and within budget targets; manage tasks to ensure schedules are met and complete documentation per process and standard work
  • Support existing machinery in production including cost reductions, new features, and manufacturing improvements
  • Identify new electrical technologies, validate performance and application potential, and establish network to maintain awareness of relevant technology
  • Compliance with safety and regulatory requirements (NEC, OSAH, CE)

Job Requirements:

Education:

  • Minimum of a Bachelor’s of Science degree in Electrical Engineering required.

Experience/Skills:

  • 5+ years’ experience in electrical experience creating or modifying industrial machinery/equipment
  • Plus 2+ Years in a leadership role in a technical field

Interested candidates should email their resume and salary requirements to: career21571@ashworth.com.

Manufacturing Engineer

Winchester, VA

We are seeking a Manufacturing Engineer - Machine Design to be based in our Winchester, VA, facility. This position requires a person who is versed in many different facets of engineering in machinery design and maintenance. Responsible for the design, drawing, fabrication, commissioning, and operation of new equipment for Ashworth belting. Also, the design and repair of existing equipment.

Duties and Responsibilities:

  • Design and coordinate the development of new and enhanced production machines.
  • Research and analyze data such as design proposals, specifications, and manuals to determine feasibility of design or application.
  • Oversee the development of major production machine designs.
  • Ensure that machine design knowledge is retained within the organization when workload dictates the use of outside suppliers.
  • Supervise the assembly and commissioning of new machinery and machinery enhancements.
  • Assist machine shop in troubleshooting design problems in current machinery.
  • Be an active team member on the New Product Council.
  • Work with associates on the floor in troubleshooting problems with production equipment.

Job Requirements:

Education:

  • Bachelor’s Degree in Mechanical Engineering.
  • Minimum two (2) years’ experience in equipment development and design.

Experience/Skills:

  • Strong communications skills - both written and verbal.
  • Working knowledge of Lean Manufacturing tools, Six Sigma and SPC.
  • Ability to analyze data and make logical conclusions.
  • Able to define problems, collect data, establish facts, and draw valid conclusions.
  • Proficient in the use of AutoCAD Inventor software.
  • Ability to read and analyze drawings and blue prints.
  • Previous machine shop experience is a plus.
Interested candidates should email their resume and salary requirements to:

career21560@ashworth.com.

Graphic Designer

Winchester, VA

We are seeking a creative GRAPHIC DESIGNER to deliver innovative graphic design solutions both digitally and in print. Additional responsibilities will also include the ability to collaborate with the marketing team to develop brand identities, successful ad campaigns, and other custom materials, all while meeting project deadlines within budget.
 

Duties and Responsibilities:

  • The ability to create and produce materials including, but not limited to (print and interactive): product literature, presentation material, web graphics, print & web advertisements, direct mailers, newsletters, event invitations,
  • Design print charts, graphs, illustrations and other graphic artwork.
  • Collaborate with colleagues and management to suggest mediums and tools that will be the best solution for a specified need. Be prepared to create comps for management, stakeholders, and colleagues.
  • Execute production tasks ranging from simple document edits, website presentation updates, and tradeshow display designs.
  • Prepare production of materials to include print bids, final layouts for printers, instructions for printers and other vendors.
  • Manage development and communication of brand standards, including “look and feel” company guidelines and be accountable for brand consistency within all media designs.
  • Complete, organize and maintain graphic art files and be ready to share internally.
  • Maintain knowledge of current design methodologies and business to business marketing and social media trends.
  • Partner with Sales Management team to produce creative differentiating sales materials.
  • Assist with various other marketing and promotional activities, as needed.

Job Requirements:

Education:

  • Bachelor's degree (BA/BS) in marketing graphic design with 3+ years of experience with a manufacturer of engineered industrial equipment is a benefit.

Experience/Skills:

  • Skilled in studio photography, traditional and digital illustration, video, animation, 3-D modeling, digital media composition and editing, and web graphics.
  • Familiarity with color correction and pre-flighting files for commercial printers and service bureaus.
  • Skilled in delivering visually compelling business presentations, documents and tools.
  • Demonstrated website maintenance experience, including experience with content management tools and website analytical tools such as Google Analytics.
  • Have general understanding of exhibition graphic design concepts.
  • Advanced proficiency in Adobe Creative Suite (Adobe Photoshop, Illustrator, and InDesign) and MAYA 3D.
  • Must possess strong working knowledge of website CMS, FTP, and MS Office (Word, Excel, PowerPoint and Outlook). Knowledge of CRM system operation is a benefit.
  • The ability to interact and collaborate effectively with managers, engineers, marketing staff, and other internal and external customers to complete assigned projects.
  • Must possess a high level of professionalism, organizational skills, and be able to effectively prioritize, manage and deliver multiple projects on –time and within budget in a fast-paced environment.
Interested candidates should submit a detailed cover letter, resume, experience summary, and portfolio (PDF preferred) via email to: career21547@ashworth.com.
 

Customer Care and Sales Support Representative

Winchester,VA

Ashworth has an immediate opening for a Customer Care and Sales Support Representative. The Customer Care and Sales Support Representative will provide various levels of support for Ashworth customers on company products. Support provided is a problem solving approach with a blend of customer service, technical expertise and the understanding of the customer’s expectations.  
 
Customer Care and Sales Support Representative must have thorough knowledge of Ashworth products to provide strong technical support to customers with innovative ideas and resolutions to best fit the customer’s business needs.
 
Customer Care and Sales Support Representative is considered a product expert and can independently combine strong technical skills relevant to the focus areas, advanced communication skills and strong knowledge of production processes to facilitate complex customer issues.
 

Duties and Responsibilities:

  • Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services.
  • Leads, diagnoses and troubleshoots customer concerns from incoming calls, providing customer with understanding of resolution options or recommended solutions.
  • Assesses customer concerns or needs, including the review of complex technical issues, identifying in-house support resources, and tracking case information in compliance with departmental procedures.
  • Communicates complex technical issues and customer cases to the Engineering team members and translating technical information, results and proposals/solutions back to customers at the level of technical complexity required for understanding.
  • Maintains customer complaint database for review with the CSF (RMA) Committee by accurately and descriptively documenting concerns that may impact the business.
  • Establishes, builds and improves customer relationships through the customer concern or inquiry process.
  • Accurately process and record all call transactions using a computer and designated tracking software.
  • Provide accurate and timely communication to customers on price quotes, order status, expedited order requests, and any issues with an order with alternative solutions.
  • Analyzes customer contracts to include agreements and PO’s to ensure compliance with order specifications, payment terms, and other business requirements.
  • Research delivery and/or invoicing issues or discrepancies.
  • Request credit applications for new customers.
  • Request samples and/or catalogs for customers and sales people as needed.
  • Must be able to work extended hours during the work week as needed.

Job Requirements:

Education:

  • Degree or Diploma in a technological field or an equivalent combination of education and experience.
  • 5 or more years previous work experience in a technical customer support role in a manufacturing or technical company and in high volume call center environment.
  • Expert knowledge of computer technology to include Microsoft Office products, networking and operating systems.

Experience/Skills:

  • Ability to learn technical product knowledge in a made-to- order, high complexity production environment.
  • Ability to interact well with people, build strong rapport, establish trust and credibility.
  • Ability to continually develop relationships with customers and other departments within the organization.
  • Ability to prioritize and manage a continuously changing, fast-paced environment.
  • Actively appreciates and includes the diverse capabilities, insights and ideas, of others and working effectively and respectfully with individuals of diverse backgrounds, styles, abilities and motivations.
  • Ability to organize ideas and communicate oral messages appropriate to listeners and situations.
  • Excellent oral, written and interpersonal communications skills.
  • Strong customer service orientation, interacting with both internal and external customers, in person and on the phone.
  • Makes customers and their needs a primary focus of one’s actions, developing and sustaining productive customer relations.
  • Deals effectively with others in antagonistic situations, using appropriate interpersonal styles, and methods to reduce tension or conflict.
  • Establishes or follows proper courses of action to ensure that work product is completed efficiently and on time/within proper time limits.
  • Proven organizational and time management skills.
  • Exemplary attendance and punctuality.
Local candidates only. Interested candidates should email their resume and salary requirements to: career21557@ashworth.com.